When we Ship

We ship 6 days a week, Monday through Saturday.

 

Where we Ship

We ship throughout the United States (Alaska, Hawaii, Guam)

 

How we Ship

Order processing time 1-2 Days. We offer a variety of shipping carriers depending on the destinations, details are as follows:

Carrier1-YanWen Direct Tracking Air Line:

• USA (7-14 Days)

Carrier2-ePacket:

• Alaska, Hawaii, Guam (15-30 Days)

 

Free Shipping

We provide Free Shipping on an order over 50USD.

 

Track your order

Once your order is shipped, you will receive an email from us containing the tracking information. Meanwhile, you can track your order on "Order Tracking" page. Meanwhile, you can email us fei@hydrone.shop to know the status of your order.

 

Order Verification

Failure to provide the correct information may cause a considerable delay in the processing and shipping of your order.

 

International Tax Clearance

International orders may be subject to customs when the package arrives in the country of their shipping destination, which may cause some delay, please contact your local government agency for customs info and if delays may occur.

It is the obligation of each country's citizens to pay customs duties If need to be paid.

 

Special Order Items

Items that we don't usually stock, and are ordered specifically for the customer, special orders are final sale and non-refundable and may take an extensive amount of delivery time, please contact us in advanced for expected delivery time.

 

Canceled Order

If the merchandise has already been shipped and a cancellation is allowed, it will be your responsibility to pay the complete shipping charges.

 

Terms & Conditions

* Please note that certain shipments may require additional transit time for customs clearance. Service to some remote areas may require additional delivery days.

* If an international shipment is refused and/or returned, any taxes, duties, custom fees, brokerage fees, or shipping charges incurred from this return, will be the responsibility of the customer.

* If a customer declines to pay the customs duties cause delivery failed, we will not refund.